Contact Us

We're glad you're here and welcome your questions, feedback, and inquiries about Polymarket. Whether you're new to forecast markets or an experienced user, our team is ready to assist you with platform navigation, account matters, or general information about how our markets work.

Please use the contact methods below to reach us. We strive to respond to all inquiries promptly during business hours and appreciate your patience as we work to provide helpful, accurate information.

Email Support

For general inquiries, technical support, or questions about your account, please email us at [email protected]. Our support team reviews all messages and will respond as quickly as possible. When contacting us, please include relevant details about your question or concern to help us assist you more efficiently.

What to Include in Your Message

To help us address your inquiry effectively, please provide your account username (if applicable), a clear description of your question or issue, and any relevant screenshots or error messages you've encountered. The more context you can share, the better we can assist you.

For questions about specific markets or forecasts, please include the market name or URL so we can reference the exact information you're asking about.

Response Times

We typically respond to email inquiries within 1-2 business days. During periods of high volume or platform updates, response times may be slightly longer. We appreciate your patience and assure you that every message receives our attention.

Community Resources

Before reaching out, you may find answers in our help documentation and frequently asked questions section. Many common questions about platform features, market mechanics, and account management are addressed in these resources.

Our user community is also an excellent resource for tips, insights, and peer support as you explore forecast markets and platform capabilities.

Business Inquiries

For partnership opportunities, media requests, or other business-related matters, please email [email protected] with "Business Inquiry" in the subject line. Include a brief description of your proposal or request, and the appropriate team member will follow up with you.